Waypoint Claims
Intelligence / Analytics suite

Management and actuarial analytics, each person’s own way

The Analytics Suite builds operational, management and actuarial views of the book from the claims and month-end snapshots. It is a widget page: each person adds, removes and drags the boxes they want.

There is no Claims Manager, Executive or Actuary switch. Each person’s own widgets decide what shows — and a widget whose data cannot be read says so in its own card, never as a zero.

Explore widgets on your data How it works
The question this answers
Can I get from a number to the claims that produced it?
Yes. Dashboard charts drill into the claims behind a bar or a slice, and the Analytics Suite reads the same records the adjusters work. Month-end snapshots are captured on the 1st of each month, so trend views compare like with like.

What the widgets cover

Headline, charts, actuary
Headline Figures
FNOL speed, cycle time, reopen rate, claims in litigation and legal spend.
Trend Charts
Monthly FNOL speed and cycle time, open inventory at month end, total incurred by report month, and FNOL lag against severity.
Litigation
Litigation status, matters opened per month and a plaintiff-attorney ranking.
Maps
Claims by state and loss locations as points. A geocode-backlog action places up to 500 unmapped claims per run.
Actuarial
An incurred development triangle and reserve development, built from the month-end snapshots.
Honesty in the numbers

How missing data is handled

The temptation in analytics is to drop what does not fit so the picture looks clean. Every one of these choices costs visual tidiness and buys trust.

Data Cannot Be Read
The widget says so in its own card, never as a zero
Your Layout
Saved on the server per person and per page; removing a widget only hides it from you
Client Filter
One client book or all of them
Empty Book
Pages start empty and fill with your data — no demo figures baked in
Entitlement
analytics.suite, checked by every data door
Where we are honest

What analytics cannot fix

Widgets are as good as the practice underneath them. They surface problems; they do not resolve them.

Garbage In Stays Garbage
Cycle time computed from inconsistently recorded status changes is a precise number about a sloppy process.
No Benchmark Unless You Hold It
Your widgets read your book. Comparison against platform averages needs the benchmarking entitlement, and we will not imply one you have not bought.
Not A Data Warehouse
For heavy outside analysis, use BI datasets. The suite is an operational surface, not an analytics platform.

Read next

Reporting Branded workbooks, on demand or on a schedule. BI Datasets Curated data for your own tools. Predictive Models Scores and the ladder they climb.

Bring a number you did not believe

A figure from your current reporting that felt wrong. We will drill it to the claims and find out whether the number or the process was at fault.

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