Policy and premium / Commissions
Set once by the carrier, resolved automatically, seen as results
Commission, override and bonus terms are authored only on the carrier side. They resolve automatically from line and state up the agency hierarchy, and each agency sees the results — what it was paid and at what rate — never an editable rate.
An amount is the rate times a rating run’s total, never typed. Only published schedules and agreements resolve.
The question this answers
Why do our commission numbers never match the agency’s?
Usually because two sides keep two calculations. Here there is one: the carrier publishes the schedule, the platform computes each accrual from a rating run, and the agency reads the same ledger on My Statements — every accrual and payment, with kind, rate, amount and status.
How commission is produced
Schedule, override, bonus
One card per agency on the carrier-side Commission Schedules page, with three blocks.
01
Commission Schedules
New-business and renewal rates by line and state, blank meaning any, moving from draft to published to superseded.
02
Override Agreements
What an agency earns on the business of each sub-agency directly below it, as a percentage of the premium on the rating run. Only a published agreement pays.
03
Contingent Bonuses
Quarterly or annual rules with a bonus rate and optional loss-ratio and volume gates, evaluated over published rules.
04
Payments Recorded
Record Payment notes the date, method and payee for an accrual. It records a payment made from your own accounts; it moves nothing.
Where disputes come from
What prevents them
Most commission disputes are two calculations disagreeing. These rules leave only one calculation.
Cause of dispute
What prevents it
Two Calculations
One ledger; the agency reads the same accruals the carrier does
A Typed Amount
Rate times a rating run’s total, never typed
An Unapproved Rate
Only published schedules and agreements resolve
Agent Of Record Changed
The move needs a reason, names both agencies and is audited; commissions are recalculated so each date follows the agent of record on that date
Bonus Mixed Into Base
Contingent and bonus earnings appear as their own line, never inside the base total
Where we are honest
Defining our boundaries
The ledger computes and records. The terms and the money stay with you.
Agencies See Terms, Not Controls
An agency can see its terms; it cannot set them. Agency logins never see the schedules page, and Remy on the Producer Portal does not describe it.
Your Rates
We compute from your published schedules. We ship none, and we do not advise on rates.
Money Moves Outside
Commission payments are made from your own accounts and recorded here as disbursements.
Read next
Bring a statement somebody disputed
We will publish the schedule behind it, rate the policy and show the accrual both sides would have read.