Waypoint Claims
Intelligence / Benchmarking

Comparison worth trusting, or none at all

Waypoint builds its own anonymous averages from the claims of every organization on the platform and publishes them for you to compare against — days to close, paid severity, litigation rate, recovery rate and frequency.

A fleet snapshot needs at least five organizations that choose to take part, so no organization can be identified. Nothing publishes on its own; averages appear only when Waypoint’s team presses Publish.

Ask what the comparison set is How it works
The question this answers
What exactly are we being compared against?
Waypoint’s own platform averages, taken from every organization’s claims over the last 365 days, or a dataset Waypoint’s team has uploaded with a label and a period. There is no outside automatic feed. You see published benchmarks only if your organization holds the benchmarking entitlement.

How comparison is handled

Population stated
01
A Fleet Snapshot
Averages from the organizations that choose to take part, over the last 365 days. Refused with fewer than five taking part.
02
A Labelled Upload
A dataset with a label such as “Industry composite 2026” and a period such as 2026-Q2. A dry run is required reading before it is kept.
03
Published By A Person
Nothing appears to organizations until Waypoint’s team publishes it, and a dataset can be unpublished.
04
Read Beside Your Own
Published averages appear beside your own figures, for example your days to close against the platform’s.
Reading a benchmark

Questions to ask of any comparative figure

Ask these of ours and of every other vendor’s. The pattern of which questions get specific answers is informative on its own.

How Many Organizations Are In The Set?
Ours refuses to snapshot with fewer than five
What Period?
The last 365 days for a snapshot; a stated period for an upload
Are They Like Us?
Line and geography mix changes every operational metric
Who Published It?
A named person on Waypoint’s team, never an automatic feed
Entitlement
analytics.benchmarks
Where we are honest

We are early, and the set is small

This is the most honest thing on the page: a young platform does not have a large comparison population, and pretending otherwise would be the easiest number to invent.

Small Population Today
Until enough organizations are on the platform, there is no fleet snapshot to show — and we will not fabricate one.
Uploads Are Labelled
Where a comparison comes from an uploaded dataset, its label and period say so. Buy outside benchmarks knowingly.
Comparison Is Not A Target
Being faster than an average is not the same as being fast enough for your clients, whose service levels are the figures that actually bind.

Read next

Analytics Suite Your own book, widget by widget. Predictive Models Trained on your history, not an average. Reporting The standing reports operations run.

Ask us for the population size

Before you ask for the benchmark. If a vendor gives you the comparison without the population, you have learned something about the comparison.

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